Returns & Exchanges

Return Window

You may return unworn, unused, non-custom items within 30 days of delivery. Items must be returned with their original packaging and any included certificates, cards, or accessories.

How to Start a Return

Submit a message through our support form with your order number and the item you would like to return. We will reply with return instructions within one business day.

Non-Returnable Items

Custom orders, personalized pieces, engraved items, final sale items, and items showing signs of wear cannot be returned unless they arrive damaged or defective.

Refunds

After we receive and inspect your return, approved refunds will be issued to the original payment method. Shipping fees, customs duties, and import fees are not refundable.

Exchanges

Exchanges may be available for eligible items within the return window, subject to stock availability.