Contact
How can we help?
Questions about lab-grown diamonds, colored gemstones, sizing, or shipping? Send us a note.
hello@avoryne.com
For product questions, order support, and wholesale inquiries.
Studio hours
Mon-Fri
We typically respond within one business day.
Frequently Asked Questions
Are your diamonds real diamonds?
Yes. Lab-grown diamonds have the same optical, physical, and chemical properties as mined diamonds. We clearly disclose them as lab-grown.
Are your sapphires, rubies, and emeralds natural?
Our colored gemstone line is built around lab-grown stones. Product pages use clear terms such as lab-grown sapphire or lab-grown ruby.
Do you ship internationally?
Yes. We plan the site for customers outside Mainland China, with international checkout and shipping language.
Can I request a custom piece?
For launch, we recommend focusing on ready-to-ship essentials. Custom work can be added later once product operations are stable.
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